soft-skills icon Soft Skills for Software Architects - in English (SOFT)

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Software architects are in the area of conflict between technology, people and historically grown environments. Technologically reasonable decisions have to be made and always have to be coordinated with people. The challenge is to find an appropriate balance between technology and people. In this course you will learn all the necessary communication tools to moderate groups in a goal-oriented manner - for example, when making architectural decisions. You will learn how to conduct meetings effectively and successfully with colleagues and experts.

You will experience how to make consensus finding transparent with the help of simultaneous visualization techniques, how to use them to gain insight into group discussions and how to document and secure usable work results.

You will learn how to moderate groups effectively and will have numerous opportunities to try out your own case studies. In addition, you will expand your repertoire of actions with basic skills of early conflict recognition. You will gain an insight into which conflicts you can deal with on your own responsibility and which you can deal with by delegation.

Our focus is on you internalizing different methods and techniques without losing sight of your personal style. In this way, you will also learn a great deal about your charisma and how you can further enhance your impact. In the numerous practical exercises, each participant gets the opportunity to try out and internalize the techniques presented.

The knowledge you take with you: You will learn the essential non-technical tools for survival in the project jungle.

For you we are at the pulse of time: You will receive first-hand information and experience reports from us, as our trainers are active as coaches and mediators in projects as well as specialist authors. In this way, you receive the contents in a practical way and find direct points of contact for their implementation in your everyday project work.

  • As preparation for the iSAQB Certified Professional for Software Architecture, Advanced Level (CPSA-A)

    oose Innovative Informatik eG is a supporting member of the International Software Architecturere Qualification Board (iSAQB) since its foundation. We developed the curriculum for the CPSA Advanced Curriculum and subsequently designed the seminar according to these aspects. This means that you benefit from the first-hand experience of the idea contributors!

    The seminar covers the area "communicative competence" of the CPSA Advanced Curriculum and is licensed accordingly by iSAQB. If you are aiming for certification, you can have 30 credit points credited with your participation. Information on CPSA certification can be found here.


  • Explanatory models for the detection of communication defects
  • Typical discussion situations for architects in IT projects
  • Techniques for successfully conducting individual and group discussions (active listening, feedback)
  • Basics for simultaneous visualization on whiteboard, flipchart, metaplan wall, etc.
  • Basics for the goal-oriented preparation and execution of conversation situations
  • Moderating conversations
  • Handling objections and criticism constructively
  • Carry out conflict analysis according to requirements
  • Conflict management through delegation and ownership


No special requirements are necessary for this seminar.


Wir stellen uns unserer Verantwortung gegenüber der Umwelt durch nachhaltiges, ganzheitliches Handeln.
So lautet einer unserer Grundwerte bei oose. Für uns bedeutet das, jeden Aspekt unseres Handelns als Unternehmen kritisch zu hinterfragen und auf nachhaltiges Wirtschaften statt auf kurzfristige Gewinne auszurichten. Deshalb ist oose Partner in der UmweltPartnerschaft Hamburg und durch OKÖPROFIT ® zertifiziert.

Fördermöglichkeiten und Bildungsurlaub

Wir sind Mitglied beim Weiterbildung Hamburg e.V.! Informationen dazu, sowie aus welchem Bundesland Sie bei uns Bildungsurlaub bekommen können und welche Fördermöglichkeiten es bei offenen Seminaren gibt finden Sie hier: Bei Interesse wenden Sie sich an


  • Frühbuchende

    90 Tage im Voraus ohne Rücktrittsmöglichkeit verbindlich buchen.

  • Kollegen:innen

    Wenn du mehrere Kolleg:innen aus deinem Unternehmen anmeldest, erhaltet ihr Nachlass.

  • Privatpersonen

    Studierende und Privatpersonen erhalten Sonderkonditionen. Bitte erfragen Sie diese telefonisch!

Firmeninterne Schulung

Du kannst dieses Seminar als firmeninterne Schulung buchen. In diesem Fall führen wir das Seminar als Präsenzseminar bei euch vor Ort oder als Remote-Seminar durch. Kontaktiere mich gerne und vereinbare einen individuellen Termin!

Julia  Keiner
Julia Keiner
Vertrieb & Organisation